Evaluate the Assessments You Have Carried Out, Stating Whether You Believe They Were Fair, Valid and Reliable.
TAQA Assignment T4
Evaluate the assessments you have carried out, stating whether you believe they were fair, valid and reliable.
During the Skype assessments I carried out on 2 learners, who are studying the nvq level 2 in customer services. My job was to observe the 2 learners and assess their ability, and then match against the criteria set for the units which I was observing them for. For both of my learners there are a number of assessment methods I have tried, in order to understand their learning ability. From doing these assessments I have understood where my weaknesses, strengths are, along with the learners.
Personal Statement
I started off by asking them to write in their own words, how do you maintain a positive and customer friendly attitude, and how you communicate effectively with customers? By them completing these personal statements, it gives me an understanding that they know what their job role is. As these two points which they have written about in their words, are the two units. Basically what I have asked them to do is sum up in their own words what they have understood from the units. I believe that by assessing learners through this method, it is a fair, valid, and reliable. This is because I know the learners, and the information which they have written about is valid because it is in their own words, from their own understanding.
However there may also by the disadvantage of doing a personal statement. This is because I believe that there may be a possibility that a personal statement could be written by someone else, as there is no validity and proof of this being created by the learner him/herself. However I have followed these personal statements with questions which brought me to the conclusion, that my learner’s personal statement is valid, fair and reliable. Observation
I also used the observation method to assess my learners. I asked my learners to carry out tasks which they have to do, in conjunction with their
Evaluate the assessments you have carried out, stating whether you believe they were fair, valid and reliable.
During the Skype assessments I carried out on 2 learners, who are studying the nvq level 2 in customer services. My job was to observe the 2 learners and assess their ability, and then match against the criteria set for the units which I was observing them for. For both of my learners there are a number of assessment methods I have tried, in order to understand their learning ability. From doing these assessments I have understood where my weaknesses, strengths are, along with the learners.
Personal Statement
I started off by asking them to write in their own words, how do you maintain a positive and customer friendly attitude, and how you communicate effectively with customers? By them completing these personal statements, it gives me an understanding that they know what their job role is. As these two points which they have written about in their words, are the two units. Basically what I have asked them to do is sum up in their own words what they have understood from the units. I believe that by assessing learners through this method, it is a fair, valid, and reliable. This is because I know the learners, and the information which they have written about is valid because it is in their own words, from their own understanding.
However there may also by the disadvantage of doing a personal statement. This is because I believe that there may be a possibility that a personal statement could be written by someone else, as there is no validity and proof of this being created by the learner him/herself. However I have followed these personal statements with questions which brought me to the conclusion, that my learner’s personal statement is valid, fair and reliable. Observation
I also used the observation method to assess my learners. I asked my learners to carry out tasks which they have to do, in conjunction with their