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Evaluation Essay
Josie Trevle
Ms. Blanche
English 8992
29 November 2011
Not So Satisfying
Frozen yogurt shops have exploded all over America and have become one of the most popular choices for dessert. When craving a mouth watering sweet dessert, you want to visit a place that goes beyond your expectations. One may consider the quality, the service provided, and cleanliness. However, if you choose to visit the "self serve" Orange Leaf Frozen Yogurt, those expectations may remain unmet.
When walking into Orange Leaf, the bright orange, green, and white décor invite you in. Then, an undeniably sweet scent allures one into assuming their product will consist of top quality and deliciousness. However, when examined closely, the truth reveals itself. With 16 flavors to choose from, pinning down the flavor most desired stands easier said than done. Though almost always in this store, a machine stands broken or a sticky mess, forcing the consumer to decide against that particular flavor. Besides that, Orange Leaf remains one of the only frozen yogurt companies that actually makes their yogurt in the store. By mixing milk, powdered yogurt, and an artificial flavoring, “frozen yogurt” has been conceived. Typically, froyo shops order their yogurt made in a factory with regulations and comes in gallon jugs. When yogurt actually comes from the store made by the employees, ensuring consistency and quality one hundred percent of the time remains impossible. The toppings in Orange Leaf do not measure up to par either. Although kept refrigerated, the fruit often looks slimy and possesses a mushy texture as if it has been sitting out. Cross contamination has also become a present issue with many of the toppings. With nuts as one of the topping options, cross contamination can pose a major health hazard.
When first entering the store, one notices the greeting from one of the friendly employees. However, the good service ends there. The employees stand around instead of cleaning up. Many

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