1.0 Introduction
The purpose of this report is to evaluate airports and their importance to tourists and how they generate their income. It will also identify the key components of the tourism industry, and recognise the upcoming trends and technology advancements that have recently influenced the airline industry by using industry examples. Future strategies and recommendations will be made to try and improve on any areas that are possibly lacking in airports.
1.1 Importance to tourists
The travel and tourism industry has key components that make up a tourists holiday which are travel agents, tour operators, accommodation and transport. There are many organisations functioning within these specific areas that benefit the industry significantly, however without these components the tourist would not have a complete Holiday and airports have a massive role to play within the industry. Without airports tourists would be unable to reach their destination in such speed, less destinations would be available worldwide and it would make commuting between countries very difficult. Airports are incredibly important to tourists as they offer many services to suit the tourist needs and without these they would be unable to reach their destination easily and effectively.
2.0 Airport operations
2.1 Landside
Airports in general are usually owned by a company or joint companies and are separated in to two areas, land side and air side. Landside is where the check in process begins, a number of tour operators employ staff to work within the airport on the check in desks to assist customers with airport check in. Technology has advanced so much within the airline industry making it easier for customers to go through the airport process by checking in online and