Executive Case Study: Northwest Answering Service Site Manager
OTTE POLO EXECUTIVE TEAM:
• George:
George Otte is a driven entrepreneur who started a local, South Florida computer service company at the age of 21. His business provided regional technical support to residential and small business clients in the area.
Three years later, he took the company to the next level. George expanded his business by pioneering the remote repair industry and began servicing computers via the Internet nationwide. To support his remote services, George hired on-call technicians in dozens of major cities throughout the U.S. and opened an operations office and call center in Lima, Peru.
By 2006, he had completed the acquisition of Geeks on Site of Dallas, TX and merged it with nationwide operations. After a few years of trial and error, …show more content…
She knows that there is a demand for high-quality telephone answering services. She works side-by-side with the operators at the Maryland location and believes in hands on management. For over 12 years she has been building a successful reputation in the industry and continues to strive for precision.
Sherry Wright- Northwest Answering Service Site Manager
Northwest Answering Service, established in 1972 and under the management of Sherry Wright, continues to thrive in the telephone answering service industry. In 2002, Sherry joined the Northwest Answering Service team as an operator. With a BA in Business Management, Sherry achieved Operations Site Manager in March 2014. Since that time, she has filled the work place with positivity, knowledge and determination.
Vicki Bassler – PTAS Site Manager
The Pittsburgh location has been operating and providing quality services since 1980. Site manager, Vicki Bassler, has seen this innovative company go from pens and note pads to computers and advanced IT software. During her 33 years at PTAS Vicki has become a loyal and avid team leader.
Phase V Management Team:
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• George:
George Otte is a driven entrepreneur who started a local, South Florida computer service company at the age of 21. His business provided regional technical support to residential and small business clients in the area.
Three years later, he took the company to the next level. George expanded his business by pioneering the remote repair industry and began servicing computers via the Internet nationwide. To support his remote services, George hired on-call technicians in dozens of major cities throughout the U.S. and opened an operations office and call center in Lima, Peru.
By 2006, he had completed the acquisition of Geeks on Site of Dallas, TX and merged it with nationwide operations. After a few years of trial and error, …show more content…
She knows that there is a demand for high-quality telephone answering services. She works side-by-side with the operators at the Maryland location and believes in hands on management. For over 12 years she has been building a successful reputation in the industry and continues to strive for precision.
Sherry Wright- Northwest Answering Service Site Manager
Northwest Answering Service, established in 1972 and under the management of Sherry Wright, continues to thrive in the telephone answering service industry. In 2002, Sherry joined the Northwest Answering Service team as an operator. With a BA in Business Management, Sherry achieved Operations Site Manager in March 2014. Since that time, she has filled the work place with positivity, knowledge and determination.
Vicki Bassler – PTAS Site Manager
The Pittsburgh location has been operating and providing quality services since 1980. Site manager, Vicki Bassler, has seen this innovative company go from pens and note pads to computers and advanced IT software. During her 33 years at PTAS Vicki has become a loyal and avid team leader.
Phase V Management Team:
•