Executive Summary The Norris Company
The Norris Company
Time Management and Work Efficiency
LINGYU GUO
5042239
MGMT 1P96 Section 01
Instructor: Jacqueline Glenney
September 17 2014
Overview
The Norris Company is a national commercial printing company in Midvale, with over 350 employees, overseen by manager Chet Craig, who has worked at the plant for almost 11 years. Chet spends the majority of his time performing routine inspections and reviewing the company's production reports, as well as resolving almost all company issues.
Problems
Firstly, Chet does not have any time spend on projects he feels he should be doing. As well, Chet should not be handling personal issues directly with employees, unless absolutely necessary. Finally, the production of the company has fallen behind schedule.
Causes
The reason Chet has little time to address creative aspects of the business are due to his over-involvement in the affairs of the company. This because of a lack of fit between organization process and people. He talks directly not only to supervisors and managers, but also workers who may be having problems - Chet should not be involved in this at all, and this indicates too much centralization. This is a lack of fit between organization structure and people. As for the production issues faced by the organization, it is clear that there are some individuals who are inept or too slow. This is a lack of fit between people and tasks.
Goals
The goal for the organization should be to implement a job evaluation program, have fewer employee "touchy talks", and create autonomous managers and supervisors. The job evaluation program should provide a "report card" on each of the employees, providing amounts such as units produced, and time spent on activities, etc., as a means of measuring productivity. The autonomy of managers can be directly measured by Chet's time spent discussing with management, and compared with how productivity changes to determine whether it is
Time Management and Work Efficiency
LINGYU GUO
5042239
MGMT 1P96 Section 01
Instructor: Jacqueline Glenney
September 17 2014
Overview
The Norris Company is a national commercial printing company in Midvale, with over 350 employees, overseen by manager Chet Craig, who has worked at the plant for almost 11 years. Chet spends the majority of his time performing routine inspections and reviewing the company's production reports, as well as resolving almost all company issues.
Problems
Firstly, Chet does not have any time spend on projects he feels he should be doing. As well, Chet should not be handling personal issues directly with employees, unless absolutely necessary. Finally, the production of the company has fallen behind schedule.
Causes
The reason Chet has little time to address creative aspects of the business are due to his over-involvement in the affairs of the company. This because of a lack of fit between organization process and people. He talks directly not only to supervisors and managers, but also workers who may be having problems - Chet should not be involved in this at all, and this indicates too much centralization. This is a lack of fit between organization structure and people. As for the production issues faced by the organization, it is clear that there are some individuals who are inept or too slow. This is a lack of fit between people and tasks.
Goals
The goal for the organization should be to implement a job evaluation program, have fewer employee "touchy talks", and create autonomous managers and supervisors. The job evaluation program should provide a "report card" on each of the employees, providing amounts such as units produced, and time spent on activities, etc., as a means of measuring productivity. The autonomy of managers can be directly measured by Chet's time spent discussing with management, and compared with how productivity changes to determine whether it is