Explain how continuous improvement models, knowledge management systems, quality systems and sustainability principles can be incorporated into business systems.
Explain how continuous improvement models, knowledge management systems, quality systems and sustainability principles can be incorporated into business systems
Continuous Improvement Models
To close the gap between actual and desired performance, decisions need to be made. Decision making involves making a selection from among alternative courses of action. Implementation and evaluation of the implementation provide feedback into the next cycle of group decision making.
Effective problem solving and decision making processes follow an ordered format, requiring you to:
1. Examine the current situation, in measurable terms, to discover or identify the discrepancy (this could be a problem, issue or opportunity).
2. Diagnose symptoms and root causes.
3. Gather and analyse data relevant to the situation and the solutions.
4. Generate alternative solutions/ options/ projected outcomes.
5. Evaluate and assess alternatives.
6. Make a choice between alternatives, or a combination of alternatives.
7. Assess associated risks and benefits, in terms of organizational objectives.
8. Assess costs and benefits.
9. Define the intended solution/s, also in measurable terms.
10. Express solutions as a set of targets or goals.
11. Implement the chosen actions.
12. Monitor and evaluate the decision to determinethe success or need for changes to the intervention.
Group decision making demonstrates several advantages over single person decision making. In high performance teams, members and leaders demonstrate sound, orderly decision making abilities – they know how and when to make decisions and accept responsibility for reliably and consistency implementing decisions. The advantages come from the ability of the team to readily source a range of ideas and information and to generate problem solutions through cooperative sharing of ideas.
Consensus-based decision making
Effective group decisions are based on consensus. Consensus means that team or group members
Continuous Improvement Models
To close the gap between actual and desired performance, decisions need to be made. Decision making involves making a selection from among alternative courses of action. Implementation and evaluation of the implementation provide feedback into the next cycle of group decision making.
Effective problem solving and decision making processes follow an ordered format, requiring you to:
1. Examine the current situation, in measurable terms, to discover or identify the discrepancy (this could be a problem, issue or opportunity).
2. Diagnose symptoms and root causes.
3. Gather and analyse data relevant to the situation and the solutions.
4. Generate alternative solutions/ options/ projected outcomes.
5. Evaluate and assess alternatives.
6. Make a choice between alternatives, or a combination of alternatives.
7. Assess associated risks and benefits, in terms of organizational objectives.
8. Assess costs and benefits.
9. Define the intended solution/s, also in measurable terms.
10. Express solutions as a set of targets or goals.
11. Implement the chosen actions.
12. Monitor and evaluate the decision to determinethe success or need for changes to the intervention.
Group decision making demonstrates several advantages over single person decision making. In high performance teams, members and leaders demonstrate sound, orderly decision making abilities – they know how and when to make decisions and accept responsibility for reliably and consistency implementing decisions. The advantages come from the ability of the team to readily source a range of ideas and information and to generate problem solutions through cooperative sharing of ideas.
Consensus-based decision making
Effective group decisions are based on consensus. Consensus means that team or group members