10 characteristics of best practice succession planning systems and management that ensure desirable workers are developed and retained include:
1. Easy to use succession systems to ensure consistency and maintain objectivity across organisational levels, business units and geographical areas
2. Developmentally orientated to enable managers to reflect on the progress of their employees and what opportunities they require to develop
3. Monitoring the succession process to ensure that the right employees are heading into the right roles at the right time and to identify any gaps early on
4. Continuous improvement as the organisation receives feedback, learns from other organisations and monitors development in technology
5. Candidates and participants should be involved so they can see where there are career opportunities for them
6. View succession management as a strategic tool to attract and retain staff
7. Engage employees in developmental activities such as job assignments, work experience, mentoring, coaching, job rotation, educational programs, formal feedback processes, web based learning and action learning
8. Use individual development plans to try and match the employees' career preferences to their interests and career development to a future job in the organisation
9. Make use of performance management and 360-degree feedback to place employees into development plans
10. Ensure that a variety of methods are used to measure and assess that the outcomes are achieved and identify how effective the system really is
b. How would you identify desirable workers who can be developed and retained to fill key positions that might become vacant within the organisation? You do not have to limit your ideas to those provided in the text. Why do you think your method of identifying desirable workers would be