explain the role of effective communication and interpersonal interaction. unit 1 p1
Unit 1: Developing effective communication in Health & social care
Task 1 intro:
Communication is at the heart of any relationship, be it familial, business, romantic, or friendly. While there have been significant advances in how we understand body language and other forms of communication, verbal communication continues to be the most important aspect of our interaction with other people. It’s important to understand both the benefits and shortcomings of this most basic communication.
One-to-one communication plays a very important part in almost everyone's life. This type of communication occurs most often in face-to-face conversations and in telephone speech skills. Conversation consists of talk about various matters of common interest to both of the people involved. Conversations, unlike many other types of communication are usually not planned or rehearsed beforehand.
Group communication refers to the communication between a group of people and another group of people or within the group itself. A group is normally considered as a collection of people that number 3 or more. This type of communication is very helpful when you need to get across the same message to more than 1 person. For example if you are a manager who is announcing a change in hours for employees shifts, then you would gather everyone together. That way it is quicker and saves you time. Also it is helpful when you want to discuss something with your team mates or business. Group debates and discussions are very popular.
Formal communication is the type of communication used for important topics, usually in the arenas of business, government, diplomatic matters, scientific matters, lectures by teachers, certain types of speeches at colleges, or in seminars. It is speech which is meant to impress and to give weight and authority to the person speaking and to the subject being spoken about. It is polite speech, and uses polite language, whether in verbal or written form. Examples would
Task 1 intro:
Communication is at the heart of any relationship, be it familial, business, romantic, or friendly. While there have been significant advances in how we understand body language and other forms of communication, verbal communication continues to be the most important aspect of our interaction with other people. It’s important to understand both the benefits and shortcomings of this most basic communication.
One-to-one communication plays a very important part in almost everyone's life. This type of communication occurs most often in face-to-face conversations and in telephone speech skills. Conversation consists of talk about various matters of common interest to both of the people involved. Conversations, unlike many other types of communication are usually not planned or rehearsed beforehand.
Group communication refers to the communication between a group of people and another group of people or within the group itself. A group is normally considered as a collection of people that number 3 or more. This type of communication is very helpful when you need to get across the same message to more than 1 person. For example if you are a manager who is announcing a change in hours for employees shifts, then you would gather everyone together. That way it is quicker and saves you time. Also it is helpful when you want to discuss something with your team mates or business. Group debates and discussions are very popular.
Formal communication is the type of communication used for important topics, usually in the arenas of business, government, diplomatic matters, scientific matters, lectures by teachers, certain types of speeches at colleges, or in seminars. It is speech which is meant to impress and to give weight and authority to the person speaking and to the subject being spoken about. It is polite speech, and uses polite language, whether in verbal or written form. Examples would