The fast-food industry has been developing rapidly and has successfully penetrated majority of the markets globally, at the same time bringing about several significant changes in practices, work and employment relations. Fast-food restaurants are distinguished and characterized by their inexpensive food products prepared in a standardized method that is dispensed to their customers quickly and efficiently for takeaway or dine-in and are usually packaged without the provision of utensils. However, the rapid expansion and proliferation of the industry was not a smooth transition, instead, it has brought about several controversies and criticisms. Such growth and success has brought disadvantages to workers’ rights, wages and the conditions of work (Royle & Towers, 2002) as well as providing a greater insight on how work and employment relations should be better managed.
In addition, it also brought to light that not all protocols, standards and practices of the fast-food company fits the different markets globally perfectly, due to the different cultures, mindsets and preferences, which we will be exploring in depth in this essay - in particular, the fast-food industry in Singapore, Germany and United States. Even though major corporations were to set up fast-food restaurants in the listed countries, similarities and differences will arise and we will discuss this in the essay.
The Fast-Food Labour force
The fast-food industry has showed several trends in their employment practices in different countries with each workforce showing distinct characteristics. This is because the fast-food companies generally tend to aim the flawed and insignificant group of the labour market, with majority of the employees being inexperience, low-skilled, young and easily replaceable labour. In addition, due to the nature of this industry, the job scope is highly standardized and repetitive, thus it is seen to be a job that has low and unpromising future