T205 A
SYSTEMS’ THINKING PRINCIPLES & PRACTICE
Final Examination Marking Guide
2013-2014 / Summer
23- AUGUST -2014
Form A
Time Allowed
(3 Hours)
Number of Exam Pages
(14 Pages) Instructions:
GENERAL MARKING GUIDELINES
The answers provided in this marking guide are based on T205A course material. They were deliberately prepared with much detail and elaboration in order to cover all aspects of the concepts. Students might not be able to produce this kind of detail in their answers, or they might use different wording to express course concepts. Markers need to assess the content and relevancy of the students’ work in light of the provided answers, and to allocate the grade in accordance to the marking scheme provided at the end of the marking guide.
SECTION A
QUESTION 01 – 25 Marks
In a traditional hierarchical organization, run according to the scientific management principles, the leader’s role was to plan, monitor, and control. In more democratic organizations the role of the leader changed. Discuss how the leader’s role has changed, and explain which motivation theory is more appropriate under this style of management.
MARKING GUIDE
This question is taken mainly from T205A, Concept file 03, reading 04, Leadership, and from Concept file 02, reading 07. A number of variations are possible. Typically students need to start by explaining the changes in the leader’s role. They need to explain that in traditional organizations embracing a scientific management approach, the leader’s role could be described as planning, monitoring and controlling.
In more democratic organizations while the leader retains the functions of integrating, organizing, coordinating, and representing the group, it changes from supervising to facilitating.
Since it is unlikely for one individual to meet all of the group’s demands all the time, it becomes important for the role of the leader to be