University of Phoenix
Table of Contents Executive Summary | 2 | Company Background | 4 | Vision, Mission, and Values Statement | 5 | Environmental Analysis | 6 | Non-Economic Factors in Remote Environment | 8 | Competitive Analysis | 10 | Strategic Analysis and Choice | 12 | Plan Goals and Implementation | 14 | Critical Success Factors | 16 | Controls and Evaluations | 16 | Conclusion | 17 | References | 19 |
Executive Summary
The United States Postal Service (USPS) is currently one of the largest companies in the United States. The USPS is currently in a situation where revenues are down and debt continues to increase. Intense competition in the express package delivery industry and government regulations at the USPS has made it difficult to compete and remain fiscally effective. For a company that operates in an intensely competitive industry it becomes increasingly important to operate strategically and fiscally responsible. The USPS is a major player in the industry, but may not be able to hold on to that position if changes are not made for the organization.
The USPS has many options that are available in order to maintain an industry position and operate effectively. The current issues at the USPS are as follows: * Increased debt, due to pension and benefit obligations and increased fuel costs. * Lack of flexibility through passage of laws and government regulation. * Labor relations being made and negotiated by Labor Unions.
With these issues at the USPS a different approach must be taken in order to keep the company an industry competitor and financially sound. For a company to stay successful a strong strategic plan must be put in place. This report details steps for the USPS to take in order to stay successful and financially effective. The strategic options for the USPS are as follows: * Implement a mission and values statement.
References: Borst, G. (2008, February 14). Toyota Tackles an Audacious Goal: How to lead an organization through transformational change. Gallup Management Journal Online. pp. 1-5. Carbaugh, R., & Tenerelli, T Critical Success Factors Analysis. (2007). Retrieved from http://rapidbi.com/created/criticalsuccessfactors/ DATAMONITOR: Target Corporation Datamonitor Group. (2011). Express in the US. Retrieved from http://360.datamonitor.com.ezproxy.apollolibrary.com/Product?pid=9C2310AF-29E4-4603-B5AC-95AD6C9B8765 Geddes, R Morris, Bonnie Rothman. (2004, November 18). Delivery Web Sites Keep You Out of Long Lines. New York Times. p. 14. Retrieved from EBSCOhost. United States Postal Service. (2011). United States Postal Service SWOT Analysis, 1-10. Retrieved from EBSCOhost. Weiss, S. E., Hogan, M. T., Chai, J. W., Meigher, E. J., Glynn Jr., E. F., & Cuneo, D. C. (1996). The General Motors-Toyota Joint Venture, 1982-84. International Negotiation, 1(2), 277-292. doi:10.1163/15718069620847817