Today, hospitality industry is among the sectors that have a greater opportunity to grow and expand due to the changing consumer needs. However, no matter the opportunity it has, there are also challenges accompanied to it in that it has to keep on changing its products and services as well. It is arguably so that meeting the changing consumer needs is not an easy task at all. It is a situation that challenges the entire functions of the hospitality industry, think of its human resources, finance department, marketing and advertising, legal function and even its board of directors. The mention of these departmental functions is not in vain since it will help this study develop a comprehensive management control plan later on. Moreover, this study will aim to discuss the current trends within the UK food and beverage sector and analyse the contemporary management control techniques deployed in a chosen branded hospitality company.
Food and Beverage Operations
This section will offer an overview on food and beverage operations. As such, it will present to the reader certain elements of food and beverage operations that any hospitality industry should take into consideration and more so, the ethical considerations therein.
Whenever one thinks of food and beverage what comes into mind are the physiological needs of the population. In fact, hospitality industry is among those sectors that directly affect the fundamental needs of the consumers. From this assertion it can be argued further that failure to produce quality and standard products in this area affects the fundamental needs of the consumers. This is very important to note especially when considering the best management control technique to be applied. It is clear that such controls must safeguard the consumers’ interests not only economically but also health wise. This will be elaborated further in the subsequent sections.
As mentioned, most hospitality industry have either lost good clients or