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Four Organizational Culture Types

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Four Organizational Culture Types
Four Organizational Culture Types
Bruce M. Tharp

ORGANIZATIONAL CULTURE WHITE PAPER

04.09

ORGANIZATIONAL CULTURE WHITE PAPER

Four Organizational Culture Types

Acknowledging that organizational culture is an important aspect for space planners, this paper provides an overview of four organizational culture types: Control (hierarchy), Compete (market), Collaborate (clan), and Create (adhocracy). This typology reflects the range of organizational characteristics across two dimensions that were found critical to organizational effectiveness. The spatial implications for each type are presented so that workspace planners might be able to interpret the results of an organizational culture assessment in their process of designing environments that support the way companies THE COMPETING VALUES FRAMEWORK work and represent themselves. The first dimension places the values of flexibility,
ORGANIZATIONAL CULTURE Through decades of empirical research, scholars have established abundant links between organizational culture and organizational performance. While previously businesses were either unaware of culture’s importance or believed it too difficult to manage, today they recognize that it can be used for competitive advantage. This is something that Apple Computer gets. By leveraging their culture of innovation toward product as well as internal processes, they have been able to survive — despite incredible competition — as well as venture into new and profitable markets. But in order to use culture strategically, a company first needs to understand its culture. And there’s the rub. Culture is a complex issue that essentially includes all of a group’s shared values, attitudes, beliefs, assumptions, artifacts, and behaviors. Culture is broad — encompassing all aspects of its internal and external relationships—and culture is deep in that it guides individual actions even to the extent that members are not even aware they are influenced by it. Scholars tend to agree



References: Cameron, Kim S. and Quinn, Robert E. (1999), Diagnosing and Changing Organizational Culture. New York: Addison-Wesley. Campbell, John P., Brownas, E.A., Peterson, N.G., and Dunnette, M.D. (1974), The Measurement of Organizational Effectiveness: A Review of Relevant Research and Opinion. Minneapolis: Final Report, Navy Personnel Research and Development Center, Personnel Decisions. Fekete, S., Keith, L. (2001), Companies are People, Too: Discover, Develop, and Grow Your Company’s Personality. New York: Wiley. Gregory, K. (1983), Native-view Paradigms: Multiple Cultures and Culture Conflicts in Organizations. Administrative Science Quarterly, 28: 359-376. Louis, M. (1983), Organizations as Culture-bearing Milieux, in Pondy L.R., Frost, P.M., Morgan, G., Dandridge, T.C. (1983) Organizational Symbolism. Greenwich, CT: JAI, 39-54. Martin, J., Siehl C. (1983), Organizational Culture and Counter-Culture: An Uneasy Symbiosis. Organizational Dynamics, 12(2): 52-64. Quinn, Cameron and Rohrbaugh, John (1983), A spatial model of effectiveness criteria: Towards a competing values approach to organizational analysis. Management Science, 29(3): 336-377. 6 04.09

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