A franchise by any other name? Tenancy arrangements in the pub sector
Conrad Lashley*, Bill Rowson
School of Tourism and Hospitality Management, Leeds Metropolitan University, Calverley Street,
Leeds LS1 3HJ, UK
Abstract
Recent changes in ownership and consumption patterns within the market have brought many operators to follow strategies that are more concerned with a retailing orientation.
Many of the companies operating pubs are aiming to grow sales, and respond quickly to changes in consumer tastes and fashions. They no longer own brewing facilities and frequently control whole estates of the pubs that are marginal, and where the actions, skills and motivations of local unit managers are crucial for the success or failure of the property. The exploration of different forms of indirect control via tenancy and lease arrangements is recognition of the need to provide more entrepreneurial incentives for those managing these more marginal properties. In many ways, it is possible to view pubs owned by chains operated through both tenancies and leasing as a form of franchising. Certainly the literature and research of franchising hospitality services can help inform a study of leasehold and tenanted relationships in licensed retailing. Franchising in licensed retailing is almost wholly based on the tenanted/leased agreements, which stem from the ‘tie’. This paper argues that in the more retailing and service quality competitive environment pub operating companies will need to use more traditional franchising approaches than have been practised in the past. r 2002
Elsevier Science Ltd. All rights reserved.
Keywords: Franchising; Licensed retailing; Agency theory; Resource scarcity theory
1. Introduction
Pub ownership and control has long been an unusual feature of the English and
Welsh ‘bar trade’ when compared with other countries. Licensing laws and the increasing concentration of the brewing
References: Ball, S., 2000. Catering. In: Lashley, C., Morrison, A. (Eds.), Franchising Hospitality Services. Brinckley, J., Darke, F., 1987. The choice of organisational form: the case of franchising. Journal of Financial Economics 18, 401–420. Eisenhart, K., 1989. Agency theory: an assessment and review. Academy of Management Review 14 (1), 57–74. Goffee, R., Scase, R., 1995. Corporate Realities: The Dynamics of Small and Large Organisations. Guild, S., 1996. Lease is more. Caterer and Hotelkeeper 31 October, pp. 76–77. HtF, 1996. Who needs training now? Hospitality Training Foundation, London. Johnston, R., 1989. Developing competitive strategies in the service sector. In: Jones, P. (Ed.), Management in Service Industries Key Note, 1997. Breweries and the Beer Market. KeyNote Limited, London. Lashley, C., 2000. The case of McDonald’s restaurants limited. In: Lashley, C., Morrison, A. (Eds.), Franchising Hospitality Services Lashley, C., Lincoln, G., 2000. Licensed retail. In: Lashley, C., Morrison, A. (Eds.), Franchising Hospitality Services Lashley, C., Morrison, A. (Eds.), 2000. Franchising Hospitality Services. Butterworth-Heinemann, Oxford. Lashley, C., Rowson, B., 2000. Wasted millions: staff turnover and retention in licensed retailing. Lessem, R., 1987. Intrapreneurship. Gower, London. Lincoln, G., 1996. The need for a new breed of licensee. International Journal of Wine Marketing 6 (4), 23–32. Lucas, R., 1999. Survey research. In: Brotherton, B. (Ed.), The Handbook of Contemporary Hospitality Management Research Martin, P., Coulson, P., 1998. M & C Report. June, Benedict Books, London. Mathewson, G., Winter, R., 1985. The economics of franchise contracts. Journal of Law and Political Economy 28, 503–526. Minkler, A., 1990. An empirical analysis of a firms decision to franchise. Economic Letters 34, 77–82. Morrison, A., 2000a. Entrepreneurs or intrapreneurs? In: Lashley, C., Morrison, A. (Eds.), Franchising Hospitality Services Morrison, A., Lashley, C., 2000. A franchise: a resource rich small firm? Conference Proceedings on International Entrepreneurship: Researching New Frontiers, McGill University, Montreal, Canada. NatWest, 1998. European Franchise Survey Supplement. NatWest Retail Banking Services. C. Lashley, B. Rowson / Hospitality Management 21 (2002) 353–369 369 Norton, S., 1988b. An empirical look at franchising as an organizational form. Journal of Business 16 (2), 105–114. Oxenfeldt, A., Kelly, A., 1969. Will successful franchise systems ultimately become wholly owned chains? Journal of Retailing 44 (49), 69–83. Price, S., Bleakley, M., Pennington, J., 1999. UK Breweries and Pubs: After the Precipice. Credit-Suisse/ First Boston, London. Slade, M., 1998. Beer and the tie: did divestment of brewery owned public houses lead to higher beer prices? The Economic Journal 108, 565–602. Taylor, S., 2000. Franchising organisation and debates. In: Lashley, C., Morrison, A. (Eds.), Franchising Hospitality Services The Publican, 2001. The Pub Industry Handbook. Quantum Publishing, Croydon. Whitbread Inns, 1995. The Changing Face of the British Pub. Whitbread Plc, Luton. Williams, C., Lincoln, G., 1996. New directions for the licensed retail trade: a structural analysis. Wormald, C., Hartley, D., 1999. Guide to Franchising in UK Pubs and Restaurants. Martens Information Limited, London. (BII, 2000); Is There Breath on the Mirror? Tenant relationships in pub companies (BII, 2001); The Benefits of Training for Business Performance: a research report for the Punch pub company, (Punch: 2001). His other research interests include the impact of minimum wage legislation on small hospitality firms.