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Chapter 2
Conceptual Framework

Review of Related Literature and Studies Local Literature

Local Literature According to bituin Abi, (August 2010), 658 Resort Online Reservation System. Short term base lodging is the main reason that a resort has been established. In the Philippines, wherein many foreign people go and have a vacation, resort is always their first destination to have relaxation after long hours of travel in an airplane. Because of the rapid increase of foreigners visiting the Philippines for a vacation, a common sight is the establishments ad sophisticated hotels for competitive advantage.
As the result of the competition between different hotels, various business strategies had been made to attract customers, such as putting discounts, having beautiful and relaxing environment and above all having a. The current problem observed is the manual guest list records, the manual reservation of guests, the manual booking of rooms for the guests According to the manager in the establishment, because they keep on doing their job manually, it resulted to a very messy office, lots of papers around the desks and sometimes important documents disappear. From the information gathered, the proponents came up with an idea of proposing a system that is

relevant to the needs of the establishment, highly efficient to meet their needs and most of all simple, easy to use system. The 658 Apartelle Online Reservation Management System is not only a database for guest list but also an online reservation system, where potential guest can have online reservation which will automatically be sent to the database of the 658 Apartelle. Based on the proponent’s observation and interview, they have found many problems such as time consuming logging of the guest list names to the log book, difficulties in making reservations and difficulties in

In Conclusion of this various business strategies had been made to attract customers, such as putting

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