In August of 2007 I decide to further my education and attend classes at the University of Phoenix. I was in customer service as a bartender and waitress and have three children. I had my children young but knew I had the potential to improve the quality of my life and apply personal experience in my field of interest. Since personal experience was not enough, I knew I had to get the credentials to pay forward. I made it my goal to set an example for my children and to personally achieve goals that I knew I was more than capable of reaching. As a youth I went through the Juvenile Justice System. I spent a total of 1 year in the Juvenile Department of Corrections and I was detained ten times in the Juvenile Detention Center. I enjoyed many of my stays due to the structure and my personal growth. I always said I would come back and impact other youth. I knew if I could do it, so can others. I am now an employee of the Juvenile Probation Division as a Youth Intake Officer in the processing center and will be going full time in December as a Juvenile Probation Officer. My personal growth has developed rapidly. With the tools I have acquired through coursework along with my professional opportunities I have obtained since earning an Associate’s degree, I am able to match my personal experience with my professional requirements. I am also a college graduate and personally and professionally, this has impacted the way I think, feel and has made me become more marketable. Professional Competence
Before attending course at the University of Phoenix, my competence in problem solving, written and oral skills were good. I worked in customer service and gained a great deal of knowledge of communication.
The main skills I learned in relation to communication were computer skills. I had never copied and pasted, attached a file or owned a computer. I bought a computer when I saw a commercial for
References: http://www.in.gov/judiciary/center/2331.htm