Jennifer Bratton
University of Phoenix
Globalization of the Hospitality Industry
Introduction
The hospitality industry strives from consumers wanting to get away from everyday stresses. These consumers want to relax and enjoy time away from everyday life. When a person is traveling they need a place to stay, a place to eat, somewhere to visit, and someone to make the arrangements for the travel. Hospitality is known for servicing the guests and making sure that their expectations are meet. This means going above and beyond what they are expecting. The hospitality industry is a global industry. This means the hospitality industry is operating in many different countries. There are many pros and cons to be a globalized organization. It does make doing business a little more difficult. There are cultural, religion, and moral hurdles that has to be jumped over to make sure the business runs smoothly.
The article in the Consortium Journal volume 13 issue 2 is a lot about globalization in the hospitality industry. The article discusses the hospitality industry, globalization and tourism, influence of weather, economic factors, cultural differences, expansion and diversity, human resource management, barriers, and globalization and success. Understanding globalization is important to any business but in the hospitality industry it is crucial to survival. This article helps people to understand the pro and cons. This article also explains any obstacles that need to be overcame when globalizing in the industry.
Things have changed so much in the hospitality industry and will continue to change. Globalization plays a big role in the changes within the industry. Local chains are now seen in Europe and Italy. Local restaurants are now being seen in Canada and Germany. For example, on most military bases across the world they have fast food establishments like McDonalds and Burger King.
Article Information
Globalization,
References: Frink, D. (). Globalization in the hospitality industry. The Consortium Journal, 13, 79-88.