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The correct answer for each question is indicated by a . |
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Top of Form | 1 CORRECT | |
Manufacturability is a key issue in product design. | | | A) | True | | | B) | False | | | | | | Feedback: This is one reason operations personnel need to be involved in design decisions. | | 2 CORRECT | |
Modular design can be useful for mass customization. | | | A) | True | | | B) | False | | | | | | Feedback: Modules (e.g., computer assembly) enable high volume with customization. | | 3 INCORRECT | |
One cause of delayed differentiation is equipment breakdown. | | | A) | True | | | B) | False | | | | | | Feedback: Delayed differentiation is a technique for mass customization. | | 4 CORRECT | |
Some products do not seem to go through life cycles. | | | A) | True | | | B) | False | | | | | | Feedback: An example is yellow wooden pencils. | | 5 INCORRECT | |
Recycling and remanufacturing are basically the same. | | | A) | True | | | B) | False | | | | | | Feedback: Remanufacturing implies refurbishing and reselling a product; recycling implies reclaiming products for a different use (e.g., using paper to make cardboard). | | 6 INCORRECT | |
Service blueprints are very useful when constructing a service facility. | | | A) | True | | | B) | False | | | | | | Feedback: They are useful for describe and analyze a proposed service. | | 7 INCORRECT | |
Early freezing of a product design can be an advantage of standardization. | | | A) | True | | | B) | False | | | | | | Feedback: It can be a risk because of the difficulty in changing once it is in widespread use. | | 8 INCORRECT | |
Standardization and delayed differentiation are at the opposite ends of the product design spectrum. | | | A) | True | | | B) | False | | | | | | Feedback:

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