Preview

Hazel Case Study

Good Essays
Open Document
Open Document
1078 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hazel Case Study
How does this Website enhance UPS’s competitive positions?

UPS make use of technology which provides customers with all the information required to assist them with tracking or sending a letters or packages. This special feature of UPS allows their customers to be care free about their packages because they have the security that the package will arrive with no problems as they know where the package is. By having all these enhancements it increases sales and it keeps customers coming back and use this service with confidence again and again, thus increasing profits. E-tailing can include business- to- business and business- to- consumer sales. We saw that UPS are well composed to help the multitude of new business- to – consumer online companies who came to rely on UPS for shipping. The website with its highly effective method it allows the clients to learn the shipping costs almost instantly without the need of calling for assistance or visiting a UPS location. UPS make available information within UPS site for faster and efficient response to customer’s questions which helps the company needless employees by having more resources available on the website. Each employee when picking up or delivering a package have a GPS system that allows UPS locate each of their drivers, conditions of the road and conditions of the truck as well. Not only does GPS help UPS learn what the status of their employee is, but it also helps to track if the employee has redelivered packages to their destination. Thus putting UPS on top of other parcel service delivery companies. This changes the way that they conduct business by offering a better and more secure service to their customers. The strength of this website it that in the international market everyone in the world has access to it and it is translated in many different languages and it gives customers many options and facilities. E-logistics service also are very important for the UPS as it is a dynamic set

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Nt1310 Unit 2 Video

    • 379 Words
    • 2 Pages

    UPS agencies tread the strategies to spread by a variety of communication, advertising, public relation, personal selling, and sales promotion. UPS syndicates all these factors to provide easiness, stability, and maximum communication influence. UPS objective to led the consumers' needs by aware the consumers aware, of their ability, and let them know the UPS more than only small package delivery. That imposed the UPS to change their image and developing their resources through IMC approach. Also, they created a new channel…

    • 379 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    INF220 WEEK 1 ASSIGNMENT

    • 678 Words
    • 2 Pages

    There are many shipping companies present in today’s society. One of the leaders in this industry is UPS. In order to compete with other large shipping companies, UPS has had to adapt with the ever changing industry. Since the beginning of the company in 1907, UPS has grown to one of the top leaders for domestic and international shipping. In this short paper I will discuss the growth of this leading company, along with the difficulties this company faces on a daily basis.…

    • 678 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Hazelmeier Case Summary

    • 1304 Words
    • 6 Pages

    The majority opinion on this case supports that T.M. in his claim that the city ordinance is unconstitutional. I agree with this because it’s not fair, even though it was created to protect the people in the city. The ordinance isn’t specific enough to go after crime related activities in the community. I believe that minors should have the same rights as adults, which is why I disagree with the ordinance. Finally, I also believe that a city curfew interferes with parents trying to set rules for their own children to follow.…

    • 1304 Words
    • 6 Pages
    Good Essays
  • Good Essays

    The United Parcel Service has taken steps to restructure itself from an operations-oriented company into a market driven industry. Recent findings suggested the need to achieve better external customer satisfaction. The steps taken were to improve the overall of all customers that utilize the services at UPS. Other key areas that need improvement are volume logistics and customer logistics. The main priority at UPS is to deliver the package on time. They provide a much-anticipated alternative to the monopoly of the United States Postal Service. This competitor has been unreliable on…

    • 1525 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    UPS information system provides solution for activities related to logistics and supply chain design and management, freight forwarding, customs brokerage, mail services, multimodal transportation, and financial services. In addition, it saves travel time and…

    • 458 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Hazelwood Case Summary

    • 420 Words
    • 2 Pages

    In St. Louis, Missouri in the spring of 1983, the journalism students of Hazelwood East High School completed their final edition for the school year and allowed their school principal to review it before sending it to be printed. The principal, Robert Reynolds, decided an article concerning divorce was unfair and personal as well as an article about teen pregnancy was inappropriate. Reynolds was afraid the students would miss their deadline if they tried to change the stories and felt the best option would be to delete the two pages with the troubling articles and have the rest of the newspaper published.…

    • 420 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    Despite the recent economic downturn, electronic commerce (e-commerce) continues to show strong growth. According to the U.S. Census Bureau, e-commerce retail sales for 2002 reached at $45.6 billion, an increase of 26.9% from 2001, while total retail sales increased 3.1% during the same period. Although e-commerce sales account for only 1.4% of total sales, the digital economy continues to grow, albeit at a slower pace than earlier predicted. The logistical requirements of e-commerce goods may stimulate greater complexity in supply chain management and potentially cause higher costs in carrier fleet operations. It is important to encourage the development of a freight transportation system that will support the steady growth of e-commerce, while avoiding the possible negative effects from the changes in freight transportation. Advances in home delivery have the potential to promote e-commerce as well as to create sustainable urban freight transportation systems. The logistical challenges of home delivery are discussed and potential solution strategies for the issues that will lead to more efficient and reliable home delivery systems are presented in this paper.…

    • 6794 Words
    • 28 Pages
    Powerful Essays
  • Powerful Essays

    United Parcel Service, Inc. (“UPS”) was founded in 1907 as a private messenger and delivery service in Seattle, Washington.UPS is the world 's largest package delivery company, in terms of revenue and volume, and a global leader in supply chain solutions. UPS deliver packages each business day for 1.1 million shipping customers to 7.7 million consignees in over 200 countries and territories. In 2011, UPS delivered an average of 16.3 million pieces per day worldwide - or 4.1 billion for the year. In addition, UPS’s supply chain solutions capabilities are available to clients in 220 countries and territories.…

    • 2163 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Organizations seeking innovative opportunities do so when there is an Organizational Need. United Parcel Service (UPS) designed their own route optimization system which computerized daily schedules to provide more efficient routes thereby saving delivery time, assisting with driving directions (reducing wrong turns and wrong deliveries), and reducing gas consumption. This system also alerts the closest driver to the pickup…

    • 880 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Ups Smart Labels

    • 402 Words
    • 2 Pages

    Information technology has had a huge impact on the package delivery business by allowing more efficient and customer oriented business practices. The logistics side of the business has been greatly improved because the drivers are being tracked and their whereabouts is known at all times and also the drivers know immediately if their route or pick up has…

    • 402 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Ups Case

    • 299 Words
    • 2 Pages

    UPS’s business focuses primarily on time-definite delivery of packages across the globe. It ranks amongst the world’s largest package delivery company and is a leading global provider of specialized transportation and logistics services. Also the importance of the tracking system can be listed as follows:…

    • 299 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Hazel Case Study

    • 477 Words
    • 2 Pages

    2. Hazel is the operations manager of her business. Among her responsibilities are forecasting, inventory…

    • 477 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Answer: First, the customer input all the information about the package, then all the information is sent to a main database, and instantly the system generates a “smart label” which is attached to the package, Second, The UPS driver picks up each day a handheld computer called a Delivery Information Acquisition Device, (DIAD), which has the daily route in addition, the DIAD can access a wireless database. The UPS Data Center stores the package delivery, all the while providing the customer with up to minute information. It is important to note, at the same time all this is happening, all package goes through a package center and all information is stored in the data base.…

    • 580 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    2-UPS uses the following technologies the scannable bar-coded label attached to a package, the delivery information acquisition device (DIAD) and the UPS package tracking system. The information on the smart label is transmitted to one of the UPS’s computer center. Dispatchers use special software to create the most efficient delivery route for each driver taking into consideration traffic weather condition and the location of each stop. Thanks to this technology UPS can guarantee that the package will arrive on time with no delays. The DIAD shows the driver his route and it captures customer’s signature along with pickup and delivery information. This data is transferred to UPS computer network for storage and processing. The information can be accessed worldwide to provide proof of delivery to customers making the firm more credible and reliable. Finally the package tracking system allows customers to track their packages. This technology adds value to the company costumers will feel much safer doing business with this firm knowing that they can track the packages to their destination simply by accessing the UPS website.…

    • 379 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    UPS has used the same strategy for over 90 years. Its strategy is to provide the “best service and lowest rates.” One of the most visible aspects of technology is the customer’s ability to track his/her package via the UPS Web site. However, technology also enables data to seamlessly flow throughout UPS and helps streamline the workflow at UPS. Thus, the technology described in the scenario enables UPS to be more competitive, efficient, and profitable. The result is an information system solution to the…

    • 2580 Words
    • 11 Pages
    Powerful Essays