HCS/ 325
01/16/2012
Roles and Functions The roles and functions of a health care manager are strategic and if used wisely can create a happy and successful organization. The following concentrates on the roles and functions of health care managers and the most important role or functions they fulfill. Further, the most important aspect affecting health care management will be discussed.
Roles
Most important here is to understand what the roles are that a health care manager is to fulfill while in his or her position. There are ten managerial roles mentioned that fall under three categories: Interpersonal roles; Informational roles; and Decisional roles. “A manager’s interpersonal roles involve interactions …show more content…
with people inside and outside the work unit. The information roles involve the giving, receiving, and analyzing of information. The decisional roles involve using information to make decisions, to solve problems, to address opportunities” (Lombardi & Schermerhorn, 2007. P. 13).
Functions
The functions of a health care manager are another way of tackling day to day issues in the medical realm. Applying them is the heart to much success. The functions are not necessarily structured through an order of operation format, but normally can be applied to function in different orders and sometimes one or more at a time. The most important and main functions designated to a health care managers would be organizing, planning, controlling, and leading.
Application
Applying these specific roles and functions is what will get a manager doing his or her job.
Although a health care manager is loaded with multiple tasks and in a high pace setting, an admirable health care manager applies all the roles and functions and looks past the reality that it is a just a “job”. The health care manager applies the roles and functions through skill, developing a strong awareness of self and others, knowing how to interact with others, digesting information from those below and above him or her, and by being able to make the best decisions when necessary (Lombardi & Schermerhorn, 2007). Last, when a manager is able to organize, plan, control, and lead, they are in fact applying the functions of a health care manager. One of the basic and initial functions is to plan. “Planning is necessary to ensure proper utilization of human & non-human resources” ("Functions of management," 2011). As a health care manager is able to make plans, he or she will be able to utilize this function throughout the rest of his or her work day and through applying the other functions as well. “On a daily basis, health care managers must recognize performance problems, and opportunities, make good decisions, and take appropriate action” (Lombardi & Schermerhorn, 2007. p.
16).
Conclusion
The skills of a health care manager go beyond the needs of themselves, those who work for them, or the ones that work above them, such as chief management. Rather, the biggest needs is for the consumer of such an organization: patients. The health care manager is the middle man who serves everyone to the fullest, with the patients needs first. This is the most important role and function that a health care manager can apply. Further, I would like to gain knowledge and information within this course to have a better understanding of what specific responsibilities and functions are given for upper management.
Reference
Functions of management. (2011). Retrieved from http://managementstudyguide.com/management_functions.htm
Lombardi, D.D., & Schermerhorn, J. R. (2007). Health care management: Tools and techniques for managing in a health care environment. Hoboken, NJ: John Wiley & Sons.