Health And Social Care P3
P3
For my work experience I went to St Georges Residential Home, while I was there I witnessed how important and how effective communication can be in terms of a health care setting. In extreme cases it could be a matter of life and death. For example if a senior carer is giving tablets to a service user and they don’t watch them taking them this will affect the service user in terms of health and medical reasons. All these service users need is some company.
Environmental factors effecting communication – Factors like setting, which room the service user and the carer is in if it’s a noisy room they will not be able to communicate effectively nor will they be able to hear each other, therefore communication will be mis-understood. If the room is a quiet room say as there was a library in the care home this was a really quiet room where effective communication could take place. In terms of seating if a person has a disability for instance they care deaf and cannot hear well or at all it would be better if the carer could sit next to the service user but this could be a problem if somebody is already sitting there. When dealing with communication it is important for eye contact to take place so if the lightening isn’t any good the service user may not be able to see the carers face which makes communication basically useless because the service user will also sub consciously read the carers body language and if they can’t see because of poor lightening things will be mis-understood resulting in strange situations. If the lightening is good on the other hand, the service user will see the carers body language and they should have effective communication happening. Time is also a very important factor as the carers in my work placement there are about 5 carers for about 30 residents everything is quick paced no time for sitting down, effective communication did happen but really quickly the carers were clear and precise when talking to the service users. The
For my work experience I went to St Georges Residential Home, while I was there I witnessed how important and how effective communication can be in terms of a health care setting. In extreme cases it could be a matter of life and death. For example if a senior carer is giving tablets to a service user and they don’t watch them taking them this will affect the service user in terms of health and medical reasons. All these service users need is some company.
Environmental factors effecting communication – Factors like setting, which room the service user and the carer is in if it’s a noisy room they will not be able to communicate effectively nor will they be able to hear each other, therefore communication will be mis-understood. If the room is a quiet room say as there was a library in the care home this was a really quiet room where effective communication could take place. In terms of seating if a person has a disability for instance they care deaf and cannot hear well or at all it would be better if the carer could sit next to the service user but this could be a problem if somebody is already sitting there. When dealing with communication it is important for eye contact to take place so if the lightening isn’t any good the service user may not be able to see the carers face which makes communication basically useless because the service user will also sub consciously read the carers body language and if they can’t see because of poor lightening things will be mis-understood resulting in strange situations. If the lightening is good on the other hand, the service user will see the carers body language and they should have effective communication happening. Time is also a very important factor as the carers in my work placement there are about 5 carers for about 30 residents everything is quick paced no time for sitting down, effective communication did happen but really quickly the carers were clear and precise when talking to the service users. The