health and socialo - how to overcome barriers
Understand ways to overcome barriers in a health and social care environment.
Staff training;
Skills such as communicating effectively with individuals who are depressed, anxious or aggressive cannot be developed just by obtaining information.
Instead, people often develop skill by reflecting on their own practise and experience and discussing thoughts and experiences with colleagues.
Formal training courses usually provide opportunities to practise important skills as well as theories about how to overcome communication barriers.
Assessment of need and using preferred methods of communication;
It is important to build an understanding of the needs of people you work with in health and social care.
Very often, people will make their preferred method of communication obvious.
Sometimes a professional social work or medical assessment may be needed in order to clarify the person’s needs and their preferred method of communication. Promoting rights;
As well as general human rights, people who use services have a range of right that are established in national standards, codes of practise and legislation. People who use services may be seen as having the following rights.
Confidentiality;
Confidentiality is important because people may feel confident about sharing information if they know that their care workers won’t pass things on. They may not trust a carer if the carer does not keep information to themselves.
Keeping information confidential demonstrates respect for individuals who use services. A lack of confidentiality may threaten people’s self-esteem.
A professional service, which maintains respect for individuals, must keep private information confidential – in the same way that medical practitioners and lawyers have always maintained confidentiality.
There are legal requirements to keep personal records confidential.
A person’s safety may be put at risk if details of their property and habits are shared publicly. For example, if your
Staff training;
Skills such as communicating effectively with individuals who are depressed, anxious or aggressive cannot be developed just by obtaining information.
Instead, people often develop skill by reflecting on their own practise and experience and discussing thoughts and experiences with colleagues.
Formal training courses usually provide opportunities to practise important skills as well as theories about how to overcome communication barriers.
Assessment of need and using preferred methods of communication;
It is important to build an understanding of the needs of people you work with in health and social care.
Very often, people will make their preferred method of communication obvious.
Sometimes a professional social work or medical assessment may be needed in order to clarify the person’s needs and their preferred method of communication. Promoting rights;
As well as general human rights, people who use services have a range of right that are established in national standards, codes of practise and legislation. People who use services may be seen as having the following rights.
Confidentiality;
Confidentiality is important because people may feel confident about sharing information if they know that their care workers won’t pass things on. They may not trust a carer if the carer does not keep information to themselves.
Keeping information confidential demonstrates respect for individuals who use services. A lack of confidentiality may threaten people’s self-esteem.
A professional service, which maintains respect for individuals, must keep private information confidential – in the same way that medical practitioners and lawyers have always maintained confidentiality.
There are legal requirements to keep personal records confidential.
A person’s safety may be put at risk if details of their property and habits are shared publicly. For example, if your