Hospitality Supervision
Contents
Introduction 03
Purpose of the Assignment 04
How the Assignment was Planned, Organized, Researched, Monitored, and Carried out 04
Problems Encountered Due to Do this Assignments 05
Supervisors Hand Book 06
Stimulated Interview Activity 47
References 51
Introduction
Supervision is very essential factor in the hospitality industry. The effectiveness of any organisation depends on its workforce. Supervision is important as a means of promoting managerial accountability. It also offers staff and their managers the opportunity to identify problems, acknowledge achievements, plan action together and improve motivation for improved individual and project performance. A supervisor’s work starts long before they get to the location. The key ground work the supervisor does is to evaluate and organise the type and quantity of staff you are going to require to bring off your function successfully. A supervisor’s work is greatly enabled by talking with the host or hostess.
Supervision should be a positive experience for all and should take place regularly. If managers are not supervising their staff they are omitting a key function of management. It is the interactive process in which the organization’s goals and values are communicated and interpreted to workers and they in turn, are guided and supported to help reach those goals. By helping service providers understand their responsibilities, improve their performance and organizing the resources to assist them, supportive supervision helps staff to become more effective. In the process, satisfaction and commitment to the organization and its mission are built.
What is more? Supervision is key to successful and dynamic community based programs, enhancing an organization’s ability to; reach its mission and objectives; sustain it’s programs; keep staff trained; interested and motivated; involve the community; monitor supplies and maintain
Introduction 03
Purpose of the Assignment 04
How the Assignment was Planned, Organized, Researched, Monitored, and Carried out 04
Problems Encountered Due to Do this Assignments 05
Supervisors Hand Book 06
Stimulated Interview Activity 47
References 51
Introduction
Supervision is very essential factor in the hospitality industry. The effectiveness of any organisation depends on its workforce. Supervision is important as a means of promoting managerial accountability. It also offers staff and their managers the opportunity to identify problems, acknowledge achievements, plan action together and improve motivation for improved individual and project performance. A supervisor’s work starts long before they get to the location. The key ground work the supervisor does is to evaluate and organise the type and quantity of staff you are going to require to bring off your function successfully. A supervisor’s work is greatly enabled by talking with the host or hostess.
Supervision should be a positive experience for all and should take place regularly. If managers are not supervising their staff they are omitting a key function of management. It is the interactive process in which the organization’s goals and values are communicated and interpreted to workers and they in turn, are guided and supported to help reach those goals. By helping service providers understand their responsibilities, improve their performance and organizing the resources to assist them, supportive supervision helps staff to become more effective. In the process, satisfaction and commitment to the organization and its mission are built.
What is more? Supervision is key to successful and dynamic community based programs, enhancing an organization’s ability to; reach its mission and objectives; sustain it’s programs; keep staff trained; interested and motivated; involve the community; monitor supplies and maintain
References: Student’s Full name: (Subaskaran Rajadurai) Date: (07-07-2009)