The complaints I had were:
Meal times - Having to search the dining room for salt/pepper, sugar at breakfast, never one to a table.
Some guests even had to stand and wait for a free table at dinner, and a ridiculous system of queuing to sign for dinner wine etc. after the meal.
Rooms extremely clean, linen changed daily, but never enough milk/tea bags. When ringing to ask (pleasantly) for more, waiting for over an hour for it to be delivered.
Outside garden area - Beautiful setting, right on the beach, but beware, a very deep pool. Sun loungers, comfortable, but mattresses left out all the time, so consequently moldy and dirty.
No waiter service by the pool. The pool bar staff would bring drinks to you, but we had to go to the bar to order. Also no mention of extremely noisy building work on going, right next door.
Sparse entertainment! One night there was a short demonstration of Cyprus dancing in the dining room, another night a short demonstration of Cyprus dancing in the bar area. Some nights a guy singing and playing a key board. Altogether very low key, which probably suits most of the guests, whose average age incidentally would be around the 60 mark!
Overall, the hotel could do with an overhaul, some decorating/painting and a shake up of management to see that their 5* rating is sadly lacking, compared to other hotels in the area. I will not be returning to the waca waca, unlike many of the elderly guests who have been returning for over 20 years (and demand special treatment!)
The overall holiday was extremely enjoyable, largely due to lovely weather (apart from a few spectacular thunder storms, and one day with torrential rain for a couple of hours!), some