A crucial technological innovation was the telephone. ScienCentral (1999) informed that, “The telephone was invented by a Scottish inventor, Alexander Graham Bell, in 1876. He came to the U.S. as a teacher of the deaf, and …show more content…
When Bell spoke into the open end of the drum-like device, his voice made the paper and needle vibrate. The vibrations were then converted into an electric current which travelled along the wire to the receiver.” The success of it was based on its antecedents, the telegraph and morse code. Chris Russel (2024) stated that they help people to communicate by transmitting electrical signals over a wire laid between stations. In addition, the Morse code was invented, assigning a set of dots and dashes to each letter of the alphabet. They allow for the simplest transmission of complex messages across telegraph lines. Users could send messages, but the receiver couldn’t hear the voice of the sender. As they weren’t that convenient, Bell decided to invent a telephone. And …show more content…
According to Mitel Network Mitel Corporation (2024), which is a Canadian telecommunications company, “Telephones cut down on the amount of time it takes to send messages to each other. As the telephone network grew, it also expanded the area that a business could reach. Businesses began to use telephones to connect offices with each other and to build a stronger network of customers, benefitting from the advancements in communication.” This explained to us how telephones created convenience for the businesses to flourish,sellers use telephones to contact customers, they can communicate quicker and easier. They can talk online instead of writing letters and deliver to them, which builds a stronger connection between people. Also, Course Hero (2024) which is an American education technology website company, stated that, “Most of the early users of phones were businesses. Many telephones go to a doctor’s office, police station or to a bank. Individuals could subscribe to the switchboard for a monthly fee that gave them access to the telephone network. Telephones make people’s lives easier for businesses to communicate with each other.” We can see that almost every business people get connected with telephone, telephone is getting useful in