According to the case, their previous marketing efforts toward college students were overshadowed by the floods of credit card offers that college students receive from their competitors. However, it is near impossible to capture the hip, "young, tech-savvy consumer" without tapping into the college market. Instead of abandoning this market, American Express must differentiate themselves from their competitors through their innovative product offering and unique marketing offering. They should develop an enhanced version of their new blue card just for college students. This card should be an upgraded version of the standard college card given to students. It should have all the same logistic functions such as allowing access to campus buildings and dining halls. However, it should also be a charge card through American Express. The name of the card should be specifically categorized to the
According to the case, their previous marketing efforts toward college students were overshadowed by the floods of credit card offers that college students receive from their competitors. However, it is near impossible to capture the hip, "young, tech-savvy consumer" without tapping into the college market. Instead of abandoning this market, American Express must differentiate themselves from their competitors through their innovative product offering and unique marketing offering. They should develop an enhanced version of their new blue card just for college students. This card should be an upgraded version of the standard college card given to students. It should have all the same logistic functions such as allowing access to campus buildings and dining halls. However, it should also be a charge card through American Express. The name of the card should be specifically categorized to the