How to deal with stress

SECTION A
1.1
Scenario 1:
Crisis incident (traffic)
Lack of time management
Scenario 2:
Job content and demands
Job insecurity
Scenario 3:
Harassment from her boss
Economic/work stress
1.2
PHYSICAL
EMOTIONAL
SOCIAL
ENVIRONMENTAL

Crisis incident
Harassment from her boss
Crisis incident (traffic)

Job content and demands
Economic/work stress

Job insecurity

Lack of time management

1.3
Scenario 1:
Symptom(s) – Headache
This is a psychological symptom

Scenario 2:
Symptoms – Shaking and withdrawal from interpersonal interaction
These are behavioral symptoms

Scenario 3:
Symptoms –

1.4
Scenario 1:
Manage your time better
Set priorities
Reframe problems
Scenario 2:
Get social support
Meditate
Focus on the positive Scenario 3:
Remain positive and don’t think about negative things
Avoid the stressor
Forgive and forget
Express your feelings instead of bottling them up

SECTION B
1.1 Different nationalities.

1.2
Thinking that you’re better than someone else – This leads to you only focusing on what you alone think is good to use.
Thinking that only your ideas, beliefs and values are right and not others – Not allowing other to express their thoughts and ideas Not showing respect to other people’s ideas, beliefs and values and not being a good listener – Expecting people to listen to what you have to say but not doing the same for them.

1.3
The group can make an outline of what the conflict is about and draw a mind map or table to find out who did what, what happened, how everyone feels and what the ideal outcome or resolution should be. (It is easier to deal with a conflict if you know exactly what it is about, and can calmly put it in writing or make a drawing)
The members should be assertive and say what they need to clearly, so it is understood. They should be polite but firm. They should try and reach a compromise so that the conflict can be resolved.
They should listen very