A department store is defined as a large store selling, under one roof, but in physically separate departments, four or more different classes of consumer goods, one of which is women’s and girls’ clothing. Some large departmental store groups like House of Fraser and Debenhams own up to 100 branches and these chains are called multiple department stores.
Some departmental stores open their branches around the world and build a large empire.
Consumer spending and fashion trends drive demand. The profitability of individual companies depends on effective merchandising and marketing. Large
companies
have
advantages
in
purchasing,
distribution, and marketing. Small companies can compete effectively by offering unique merchandise, providing superior customer service, or delivering a distinctive store experience. The industry is labor-intensive: average annual revenue per worker is about $110,000.
Major products sold include apparel (about 55 percent of sales) and cosmetics, footwear and appliances (8 percent, 7 percent, and 7 percent of sales, respectively). Apparel includes women 's, men 's, and children 's clothing. Cosmetics include makeup, skin care, hair care, and fragrances.
Appliances
include
refrigerators,
stoves,
washers,
dryers,
and
dishwashers. Companies may also sell kitchenware, bedding, towels, and sheets. Services include gift-wrapping, delivery, appliance installation, and personal shopping.
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Logo of Marks and Spence
Company Overview of Marks & Spencer
Over the last 129 years M&S has grown from a single market stall to become an international multi-channel retailer. We now operate in over 50 territories worldwide and employ almost 82,000 people. Remaining true to our founding values of Quality, Value, Service, Innovation and Trust, we work hard to ensure our offer continues to be relevant to our customers. Through diversifying our store locations,
References: 1. www.primark.com 2. www.selfridges.com 3. www.marksandspencer.com 4. www.duedil.com 5. Human Resource Management 10th edition by Devid A. DeCenzo 6. http://en.wikipedia.org/wiki/Marks_&_Spencer 7. http://en.wikipedia.org/wiki/Primark 8. http://en.wikipedia.org/wiki/Selfridges 22