HS450Unit9
Tanya M Strozyk-Frazier
Kaplan University
Professor Kathy Lantz
HS450-Unit 9
June 23, 2015
A Concierge Approach to Healthcare
With the role out of ObamaCare and the ability to give healthcare for all, the healthcare community as a whole has seen some major changes. Yes the basic idea of every person having access to the care needed is a beautiful concept but at what cost, due the large influx of patients there has been more attention drawn to the lack of physicians caring for these patients. It is estimated that by 2020 there will be a shortage of approximately 90,000 physicians, which is a growth of nearly 30,000 from 2015 according to the Wall Street Journal (WSJ, 2013). Due to this influx of millions of patients in the healthcare system physicians are forced to see as many patients as possible in a day cutting the appointment times down to 10-15 minutes often giving the patients the feeling they are seen in a conveyor belt type of setting. As a result patients are not receiving the care and attention they need and desire and physicians are receiving lower reimbursement rates and are flat out getting burnt out.
Due to these exhausting circumstances some physicians have moved to a “concierge” modeled healthcare practice which often means the physicians case load is lower, they often only see premium or private pay patients and as a result are able to have more of a hands on and quality care approach to their extended time with the patients. Patients perks to this concierge approach is that the physician are more accessible through email, phone 24/7, are often available for same day appointments and available for more face to face interaction at appointment times lasting between 45-60 minutes. As a physician the perks include lower amount of cliental, more one on one time to better know and serve patient for equal or even higher pay.
For this concept to work in Dr. Greens office, the facility would have to cut the current patient census
Kaplan University
Professor Kathy Lantz
HS450-Unit 9
June 23, 2015
A Concierge Approach to Healthcare
With the role out of ObamaCare and the ability to give healthcare for all, the healthcare community as a whole has seen some major changes. Yes the basic idea of every person having access to the care needed is a beautiful concept but at what cost, due the large influx of patients there has been more attention drawn to the lack of physicians caring for these patients. It is estimated that by 2020 there will be a shortage of approximately 90,000 physicians, which is a growth of nearly 30,000 from 2015 according to the Wall Street Journal (WSJ, 2013). Due to this influx of millions of patients in the healthcare system physicians are forced to see as many patients as possible in a day cutting the appointment times down to 10-15 minutes often giving the patients the feeling they are seen in a conveyor belt type of setting. As a result patients are not receiving the care and attention they need and desire and physicians are receiving lower reimbursement rates and are flat out getting burnt out.
Due to these exhausting circumstances some physicians have moved to a “concierge” modeled healthcare practice which often means the physicians case load is lower, they often only see premium or private pay patients and as a result are able to have more of a hands on and quality care approach to their extended time with the patients. Patients perks to this concierge approach is that the physician are more accessible through email, phone 24/7, are often available for same day appointments and available for more face to face interaction at appointment times lasting between 45-60 minutes. As a physician the perks include lower amount of cliental, more one on one time to better know and serve patient for equal or even higher pay.
For this concept to work in Dr. Greens office, the facility would have to cut the current patient census