Outcome 1
1 The relationship you have with co workers is different to the relationship you have with friends. The relationship you have with your colleagues is built on professionalism and trust within your workplace. Although this is often friendly, it is built on respect for each other and the roles and demands of the job.
2 There are several different working relationships within health and social care, these
Include:
Working Relationships: This is the relationships you have with colleagues and management. These are often friendly but are based on mutual respect and professionalism. You share the appropriate information and keep in mind equality and diversity.
Caring Relationships: These are the relationships you build with the service user. This is very reliant on professionalism and communication. Building a relationship with the service user that makes them feel valued, ensures dignity and aids the feel as independent as possible.
Outcome 2
1 When employed for a position, you have entered into a contract and are legally bound
To adhere to the job description you have been given. You must know and understand your responsibilities. It is also important to not go outside the scope of your role and undertake duties you are not trained or authorised to do.
2 Your employer has a duty to implement all new or improved sector standards within the work place. To implement agreed ways of working you should always follow the care plan.
Outcome 3
1 Working together is important as it ensures continuity, the service user will benefit and the standard of care is better. It also helps to prevent mistakes.
2 Improving partnership working involves good communication. Involving individuals with their care plans and their choices. For example choosing what time they eat or if they go out.
3 When conflict arises it is important that you speak firmly and calmly in a quiet voice. Explain that physical/verbal abuse will not be tolerated. Listen to both sides of the