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CU2546
CU2546 – The role of the Health and Social Care Worker
1.1 – The difference between a working relationship and a personal relationship is how people act towards each other. There are certain types of affection that are unacceptable in a working relationship, for example kissing, hugging wearing inappropriate clothing and sexual verbal gestures. A working relationship involves specific objectives and purpose, clear boundaries, professional codes of conduct, policies and procedures and time limits.

1.2 - In a care setting it is not only the individuals using the service and the staff that have to be together for long periods of time. The staff themselves have to get along to support the individuals they are paid to look after. Supportive working relationships are important within the work force and help create a good moral. People’s behaviour can rub off each other in affect and if the staff are quiet and withdrawn eventually the individuals will pick up on this resulting in unhappy residents. Within my role I work closely with physiotherapists and the speech and language team, this is different from my care role because I am working towards different goals.
2.1 – It is important that staff adhere to the agreed scope of their job role as this is what they are deemed fit and trained to do. Going beyond their job role without necessary training and knowledge could lead to serious incidents. The job description is a part of your contract and should be stuck to as the contract is signed by the employee. Failing to do so could lead to a disciplinary.
3.1 - It is important to work in partnership with others as to deliver a good quality of social care it is impossible to do all of this single handed. Within my job role I regularly work with the individuals themselves, their family members, my senior colleague team and other medical professionals and advocates. I would not be able to deliver a high standard of care without all these people working with me.
3.3 - As a part

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