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Human Relations

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Human Relations
Human Relations can be defined as the term which “covers all types of interactions among people- their conflict, co-operate efforts and group relationship. It is the study of why our beliefs, attitudes and behavior sometimes cause relationship problem in our personal lives and work related situation”. (Communication for Management, class notes, 2012) Effective human relations have an influence on our work by creating a good atmosphere, the climate of cooperation and trust promotes productive workers. Moreover the main factors in effective human relations in organisations are communication, self-acceptance, self-disclosure, self-awareness, motivation, and trust. The importance of these will be discussed below.
Communication
John Diekmau said that “if we are going to do anything constructive and helping with one another it must be through our communication”. (Communication for Management, class notes, 2012)It is very true, communication really is important in all aspects of our life, whether in private, family life or in professional life.
Each person tries to communicate in a way that represents their own communication style. Knowing your own style you recognise yourself better and you become more aware of its use. Communication style can be defined as “the impression that others form about us are based on what they observe us saying and doing .They have no way of knowing our innermost thoughts and feelings, so they make decision about us based on what they see and hear” (Communication for Management ,class notes, 2012)
Knowing your preferences, what style you use and understanding the style of other people, becomes a key aspect in effective communication. Each manager should understand their employees and try to take their needs into account. This gives you many benefits that manifest themselves in improving relations in working with others and understanding the different ways people do things, because people’s nature, differs from person to person. Managers



References: Faherty-Cheevers, R., 2012 Communication for Management, Class Notes

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