CASE STUDY
QUESTION#1
Why is there a major failure of human resource management in PPC? Who is responsible for this failure? How will you address this major issue?
Solution:
The major failure in Pakistan paper company is due to actually there is no HR-department exists, there is only personnel & administration department, which is also leaded by irrelevant HR-professional, named samad choudhary,he was actually accountant.
The top management including mr.Lakhani & mr.Mustafa were the responsible for that failure because they had not created the HR-department in organization; actually they were not familiar about the importance of HR.they only focusing on productivity, which was a wrong perception
The creation & implementation of HRM department & policies in ppc can resolve the issues, hiring of professionals regarding HR.which are able to make strategies & policies regarding HRM.
QUESTION#2
What problems are being faced by PPC in each of the following areas of HR?
Describe each problem in detail:
Solution:
RECRUITMENT:
No proper recruitment & selection process was implemented in PPC, due to inexistence of HRM.mostly the hiring in the company has been done based on references of ownership & top management or employees or customers. Selections were not done on merit. No formalized recruitment process exists. All hiring interviews, except for daily wage workers, are conducted by irrelevant HR-professionalism Mustafa and the GM Finance, influence of biasness & favourism during the selection. Daily wage and contract workers are hired by Samad Chaudhry.which results the unskillful & incompetent employees cause to suffer company.
PERFORMANCE MANAGEMENT:
There was no system was developed for performance management. No performance appraisal criteria, no performance based appraisal interviews, actually no performance management system