Human Resourse
CASE STUDY
a case of an
ugly duckling
By Prakash Waknis
A case of an introvert, but, highly talented employee who has to deal with colleagues who are 'man-eaters' and how he stands up for himself ultimately turning into a swan!
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www.humancapitalonline.com
t was the year 2000. Kiran was 32 then. Kiran was an electronics engineer by profession; Kiran had joined
Procon India Limited, a respected name in electronics, both consumer and professional 10 years ago as a video engineer. Known for his skills in repairing CTVs,
Kiran completed his training in the various product repairs departments at the service headquarters of the company in Mumbai. When he was offered a posting at
Kolkata, he was not very keen on joining and he was all set to resign. The fact is that Kiran hailed from Pune, which is 48 hours away by train and thus he would have a lot of inconvenience in travelling. However, his seniors persuaded him and reluctantly he reported to work at
Kolkata.
As he reported, he got the first taste of Kolkata and its people…very sweet as the "Roshogulla", very humane, very emotional and very co-operative. As he started work, he discovered one more thing...he was on trial.
I
December
December 2010
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45
The first CTV given to him was being repaired for the last one year! A lot of people had tried their "hand", with no results.
As Kiran sat down, he mused, "What am I doing in this place?" But, as he applied himself to the job, he forgot everything. He was back to his college days and slugging it out. Suddenly, he heard his name being called.
"Keeron da, kee holo. Badi jaben na to? (Kiran, what's happening? Aren't you going home?)" His colleague
Biman Shome was talking to him. "Yaar, it's 7 in the evening. Let's go home". Bimanda as he was known had helped him to find a house on Hazra Road, near
Maharashtra Nivas and also had introduced him to some
Marathi speaking people. Biman was assistant manager,
a case of an
ugly duckling
By Prakash Waknis
A case of an introvert, but, highly talented employee who has to deal with colleagues who are 'man-eaters' and how he stands up for himself ultimately turning into a swan!
■
www.humancapitalonline.com
t was the year 2000. Kiran was 32 then. Kiran was an electronics engineer by profession; Kiran had joined
Procon India Limited, a respected name in electronics, both consumer and professional 10 years ago as a video engineer. Known for his skills in repairing CTVs,
Kiran completed his training in the various product repairs departments at the service headquarters of the company in Mumbai. When he was offered a posting at
Kolkata, he was not very keen on joining and he was all set to resign. The fact is that Kiran hailed from Pune, which is 48 hours away by train and thus he would have a lot of inconvenience in travelling. However, his seniors persuaded him and reluctantly he reported to work at
Kolkata.
As he reported, he got the first taste of Kolkata and its people…very sweet as the "Roshogulla", very humane, very emotional and very co-operative. As he started work, he discovered one more thing...he was on trial.
I
December
December 2010
■
45
The first CTV given to him was being repaired for the last one year! A lot of people had tried their "hand", with no results.
As Kiran sat down, he mused, "What am I doing in this place?" But, as he applied himself to the job, he forgot everything. He was back to his college days and slugging it out. Suddenly, he heard his name being called.
"Keeron da, kee holo. Badi jaben na to? (Kiran, what's happening? Aren't you going home?)" His colleague
Biman Shome was talking to him. "Yaar, it's 7 in the evening. Let's go home". Bimanda as he was known had helped him to find a house on Hazra Road, near
Maharashtra Nivas and also had introduced him to some
Marathi speaking people. Biman was assistant manager,