ICT Governance is the term that describes the general processing and communication of information through technology. In the case of the current study, it includes a number of technologies, such as mobile technology; email; two-way instant messaging; chat rooms; blogs; personal web pages; online shopping rating systems; download of images, audio, and video; and video games. ICT governance provides the framework for controlling and managing the use of ICTS in the organization and when ICT is properly govern it will also identify opportunities for improved ICT use across government, make decisions visible and transparent, minimize risk, encourage the realization of benefits, and encourage compliance with policies and standards.
ICT Governance Framework
The objectives of ICT governance are to enable the alignment of Information and Communication Technology (ICT) with strategic business priorities and to understand the value and impact of ICT investments to enable the transformation of service delivery to citizens. An ICT governance framework includes: an ICT committee of the governance body a member of the governance body appointed as ICT governance officer a member of the organization’s staff management team appointed as ICT management officer a representative staff ICT committee including ICT staff
There are four distinct phases to the ICT Governance life cycle which are Plan, Invest, Implement and Operate, and three elements Risk, Assurance and Security that apply throughout the cycle. ICT Governance Lifecycle
Such an ICT governance structure ensures that ICT aligns with the organisation’s mission and goals, that ICT effectiveness is regularly monitored and that its contribution to the organisation is commensurate with ICT expenditure. Two-way communication between organisation governance, day-to-day management, service delivery staff and ICT staff is essential for ICT governance and is dependent on the