Table of Contents Serial no | Topics | Page no | 1. | Introduction | 03-04 | 2. | Literature review | 05-13 | 3. | Case study | 14-15 | 4. | Discussion and conclusion | 16-17 | 5. | References | 18-19 |
Introduction
Tourism and hospitality business is one of the fastest emergent industries over the over world. The UK is considered one of the leaders of rapid introduction of global tourism business. The tourism sector in UK is progressively rising year by year for various favorable factors and among them most important dominating factors are technological and capital availability related (Buhalis, 2012). In the earlier period, the world tourism industry has been prejudiced by three most important waves and these are information and communication technologies which are briefly known as ICT, the Computer Reservation System, known as CRS, Global Distribution System, simply GDS, as well as the most leading wave is Internet which is from the mid 1990 (Braun, 2011). Most of the tourism business expert and tourism business analysts think that among these factors, information and communication technologies plays an significant role on the rapid growth and popularity of tourism business (Collins, Buhalis and Peters, 2009).
ICT stands for Information and Communications Technology which is mostly used as an extensive synonym for information technology (Honey, 2010). Although information and communication technology is a well distinguished term that stresses the important role of combined communications and the assimilation of telecommunication and computers as well as essential business software, storage, middleware and audio-visual systems which enable a business customer to access, store, broadcast as well as to control information efficiently and effectively (Buhalis, 2012).
In this essay I am going to show, recent rapid advances information and communication technology such as in telecommunications, networking
References: 3. Braun, P. (2011): “ICT in UK tourism industries, potential facilities and challenges, Journal on ICT and Tourism industries of UK, Vol-4, pp. 11-15. 4. Collins, C., Buhalis, M. and Peters, M. (2009): contribution of ICT on the growth and advancement of SME tourism firms, Journal on Enhancing SMTEs’ Business Performance through the Internet and E-learning Platforms, Vol-8, pp. 23-29. 5. Tierney, P. (2012), tourism website and its evaluation process, importance of tourism website, small and medium tourism enterprises and tourism, Journal on Internet-Based Evaluation of Tourism Web Site Effectiveness, pp. 09-14. 6. Wood, E. (2001), online marketing system of small and medium tourism industries, Journal on Marketing Information Systems in Tourism and Hospitality Small- and Medium-sized, pp. 12-16. 8. Fletche J. & Steiner G. (2008), definition of tourism, tourism planning and ICT, need for policy and planning in tourism, tourism planning and ICT, (3rd Edn), Simon and Schuster, International tourism, London, pp. 67-98. 11. Theobald W.(2011), evaluate influence of ICT on strategic tourism management, (3rd Edn), Prentice Hall, Global Tourism, pp. 221-232.