Communication is sending, giving, or exchanging information and ideas, which is often expressed nonverbally and verbally. Both non-verbal and verbal communication is both used on a daily basis. You have different contexts of communication, each one of them have their or purposes for example a one-to-one conversation is mostly held to communicate and discus something privately such as (doctor’s appointment, results of any kind of test or exam, and personal issues) it also can be done by use the internet (email, MSN, Yahoo Messenger and Skype) or by the use of the telephone. A group discussion for example (business meetings, family meetings, giving rules and regulations to staff and service users, with colleagues and with friends/peers) is held to exchange information and get points of views from other people’s perspective. It can also helps you with getting more knowledge and clarify the things that you wasn’t too keen about on the subject of discussion beforehand. Formal communication is the use of correct grammar, vocabulary and spelling in verbal (interview, one-to-one’s and a meeting) or non- verbal (letter, invitations and email). It’s important to speak formally to the service users, colleagues and …show more content…
The affective one to one conversation was between a little lady named Mrs Bouwer and myself. Mrs Bouwer is a dementia patient with a slight hearing and sight impairment. Her condition had its ups and downs sometimes she was happy and remembered all the information given to her and sometimes she forgot everyone and