b. Employees need to know that even when they delete an e-mail or voice mail from their mailbox
(and empty it from their GroupWise Trash or equivalent), it may continue to exist in backup or archival storage devices or in the mailboxes of other recipients or addressees.
c. If an employee sets up a vacation rule that generates an automatic reply to incoming e- mails:
The reply option should always be “reply to sender”, not “reply to all”. The “reply to all” option can cause problems if the original e-mail was sent to a large group of people. The rule should be set up to reply only to messages where the From field does not contain an “@” symbol. (so that the rule will
NOT reply to messages originating outside of the County.) The reason for this setting is that if the original e-mail was sent from an automated system, the vacation rule reply will sometimes trigger it to resend the original message each time it gets a reply, causing a loop that can flood the mailbox with messages and overburden the County’s e-mail infrastructure.
d. Employees shall only access e-mail accounts through systems set up by the County, including
GroupWise and Exchange (Courts). Employees shall not access hotmail.com and similar e-mail accounts via an Internet connection over the Wide Area Network (WAN). It has been detected that these types of e-mail accounts bypass the County's security network and make the County's WAN vulnerable to