Nexus Rail
ILM Level 3
M3:02 Understanding Change in the Workplace
M3:03 Planning Change in the Workplace
M3:04 Achieving Objectives through Time Management
Word Count: 2408
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“I am writing this report for the attention of my Line Manager, Mr Michael Bollands regarding a change that is needed, and which could be implemented in the near future.”
1 – INTRODUCTION/BACKGROUND
In all aspects of life, whether it be personal or in business, there is one constant, that being “change is inevitable”. Change within an organisation or a business doesn’t just happen, there needs to be hard work and structure to around what must actually take place to make the change happen.
To facilitate change, the twin disciplines of Project Management and Change Management need to be employed.
Project Management is the employment of knowledge, skills, tools and techniques to meet project needs, and it is accomplished by the application and integration of the project management processes of initiation, planning, executing, monitoring, controlling and closing. Change Management differs in that it is the process, tools and techniques used to manage the human side of change to meet the required business need. Change Management employs the organisational tools used to help staff/individuals make a successful transition during the change process.
The organisation that I work for is called NEXUS, and it is the body that is charged with running and maintaining an integrated public transport system within the Tyne and Wear region. NEXUS is funded primarily by the five Local Authorities that it serves, these being: Newcastle, Gateshead, North Tyneside, South Tyneside and Sunderland, and also by Central