CHANGE w 1 M mBRILLB AND BTBarnOIES
Session 4 Planning and implementing change
Contents
4.1 4.2 4.3 4.4 4.5 The need for strategy Alternative approaches Process and politics in implementing change Planning and scheduling Towards successful implementation of change
ARer you have completed this session you should be able to: appreciate the importance of an implementation strategy in change management recognize when SIS and OD may be inappropriate approaches to planning and managing change, and consider alternative approaches such as 'turnarounds' and logical incrementalism' appreciate the risks inherent in the various approaches outlined be conversant with and able to deacribe a range of planning and scheduling teehniquea to assist the implementation of all types of change be sensitive to the wide range of factors that contribute to the successful
and uaeuwsful implementationof change and consider their inte~mlationshipe. Resources
To complete your study of this session you wl need to refer to: il the Course Reader Managing Change
0.-4 -
the Learning D a y ir
This session turns to the skills of implementing one's preferred change strategy, If change is to be deemed successful, it must not simply be 'intmduceb; it must be made to 'stick' and stay in place. There are, alas, plenty of examples of major change programmes which have been carefully designed and initiated but which have not been sufficiently well implemented and carried through to prevent backaliding; new theories were espoused and new procedures adopted, but the underlying structures and cultures remained largely untouched. Much of the glamour of change management lies in grand ideas, schemes and aspirations. It is important, however, to learn the lessons of many of the failures of change and give due attention to the demanding, albeit less headline-eatching, business of implementation. The ideas about implementation considered in this session are relevant both to SIS and