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Clear communication is paramount in health care, not only does this applies to individuals, but also to the population. However, in some cases, communication challenges are encountered in this process. These challenges make people more vulnerable to falls, as well as gaps. This paper describes a scenario of how effective communication relies on audience’s culture; I will discuss a specific patient scenario and reflect on how cultural differences may impact on establishing effective engagement and communication with the patient.
Since I am a healthcare provider, and a professional nurse, my duty is to respect and uphold patients’ right to confidentiality. Thus, I have to always ensure individuals are informed on how and why information is shared by those who would be providing their basic care, as well as disclosing information in cases where an individual is deemed to be at risk of any potential harm (Nursing & Midwifery Council 2008). With A view to maintain the patients fundamental right of confidentiality, there is need to avoid using real names of the affected patients. In, this case, my patient is Mrs. P who is a 68 year old lady from India. She is a diabetic patient with poor oral in-take. In recent days, she suffered from a stroke that resulted in dysphasia. She is nursed by bed due to her impaired mobility and unable to stand unsupported.
In the particular case of Mrs. P, the major cultural differences are barriers in language. Mrs. P spoke Punjabi and failed to understand Chinese or English. This has made it challenging in providing her the much needed care and has to a larger extent, posed a significant impact on my ability to engage and communicate effectively with her. Following her severe stroke, she now has a slurred speech, and speaks with minimal amount of
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