Online banking is one of the newest internet technologies where multiple benefits are available for both financial institutions and customers. It has enhanced efficiency in the banking sector which has positively impacted on profitability. It reduces some operational cost and enhances the transaction between financial institution and its customers. Online banking or internet banking is much better and faster than previous technology such as ATMs or Electronic fund transfer at the point of sales (EFTPoS). It has some positive impacts and also has some negative impacts. The rate of growth of the internet globally increases day by day. Now less develop or developing countries also introduced online banking for customers like Bangladesh. For example-Dutch Bangla Bank ltd, Eastern Bank ltd. Bangladesh.
And as a result increasing profitability is partially dependable by the introduction of online banking technology.
Table of Contents
1. Introduction……………………………………………………………………………………………………………..4 1. Background of the company…………………………………………………………………………5
2. Discussion and Analysis…………………………………………………………………………………………….6
1. Profitability ratio analysis…………………………………………………………………………………………7 2.1.1 Return on assets…………………………………………………………………………………........7 2.1.2 Return on ordinary shareholders’ fund………………………………………………………7 2.1.3 Return on average tangible common equity………………………………………………8 2.1.4 Trading cost-to-income ratio………………………………………………………………........8
2. Performance Analysis……………………………………………………………………………………………….9
3. positive impacts of e-banking…………………………………………………………………………………10 1. Convenience……………………………………………………………………………………………….10 2. Build strong relationship………………………………….………………………………………….10 3. Operation speed…………………………………………………………………………………………10 4. Straightforward………………………………………………………………………………………….11 5. Effectiveness………………………………………………………………………………………………11
4. Negative
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