By:
Kendrick Thompson
A research paper presented to Dr. Smith, professor of the course BUS 460 Business Research
November 4, 2013
Table of Contents
Improving Work Performance
1. Abstract…………………………………………………………….1
2. Introduction………………………………………………………2
3. Purpose of Study………………………………………………..
4. Guiding Questions………………………………………………
5. Delimitations and Limitations……………………………………..
6. Significant of Study………………………………………….
ABSTRACT
It is important to have a full understanding of the factors that affect problem solving and decision making. Research in this area has developed a seven-stage model and procedures for improving team performance. It is possible to categorize problem solving and the resulting decisions as simple or complex. Managing problem solving and decision making plays a key role in ensuring a company's competitiveness.
INTRODUCTION
One of the major issues for competitive advantage, therefore, is the successful motivation and training of staff. Despite a plethora of theories (Locke and Latham, 1990a; 288) which have analyzed work based motivation and satisfaction, however, theories remain commoner than the evidence to support them. In the increasing competitive environment, organizations have to focus on value of investments in human resources especially performance management as a major source of competitive advantage. Although, business strategy means of competition is common conversation in the executive suite, taking a strategic approach can be especially beneficial for staff functions within companies, as they often are required to justify their need for resources and their contribution to the company. The following study presents the analysis of performance management issues on Marks and Spencer's (M&S) employee motivation and training. Performance improvement provides M&S