During our simulation, we selected several important issues from the scenario. The first was the unfair dismissal of Noah by the parent company in Korea. He was pushed to sign documents to leave the company in one week. The second issue we tried to resolve was about Te Aroha’s bereavement leave and her subsequent resignation. The third problem we discussed was new management’s refusal to pay bonuses to the Banana employees.
During our first planning day, we agreed to use John Dewey’s problem solving model because his model is very straightforward, well-structured and has a simple six-step approach. I was the captain of the group and felt responsible for our team performance and planning process. Therefore, I suggested to my team members to read the printed copy of the “Human communication” by Joseph DeVito, Susan O’Rourke and Linda O’Neil (1996). I think that reading it would have helped us to perform better and save time because this material has detailed descriptions and examples of how to implement John Dewey’s problem solving theory. However, the next day I found that nobody had read it and our planning process was less effective than it could have been. For example, one team member was not sure what to do so I came and tried to elaborate on the task and issues related to it. Some team members tried to use a yes/no question instead of asking an open-ended question when defining the problem. When