Learning Objectives
After reading this chapter, students should be able to: the four drivers of individual behavior and results.
Describe three types of ways to match individual competencies to job requirements.
Identify five types of individual behavior in organizations.
Define values and explain why values congruence is important.
Define five values commonly studied across cultures.
List three ethical principles.
Explain how moral intensity, ethical sensitivity, and the situation influence ethical behavior.
Identify the “Big Five” personality dimensions.
Summarize the personality concepts behind the Myers-Briggs Type Indicator.
Explain how personality relates to Holland’s model of vocational choice.
Chapter Glossary ability Both the natural aptitudes and learned capabilities required to successfully complete a task.
Achievement-nurturing orientation A competitive versus cooperative view of relations with other people
Big Five personality dimensions The five abstract dimensions representing most personality traits: conscientiousness, agreeableness, neuroticism, openness to experience, and extroversion (CANOE) collectivism The extent to which people value duty to groups to which they belong as well as group harmony. competencies The abilities, values, personality traits, and other characteristics of people that lead to superior performance. counterproductive work behaviors (CWBs) Voluntary behaviors that have the potential to directly or indirectly harm the organization. employee engagement How much employees identify with and are emotionally committed to their work, are cognitively focused on that work, and possess the ability and resources to do so ethical sensitivity A personal characteristic that enables people to recognize the presence and determine the relative importance of an ethical issue. ethics The study of moral principles or values that determine whether actions are right or wrong