Stefanie Shubert
University of Phoenix Govindraj Kudva
CIS/207
Information in the Work Place In businesses or firms, information should flow both horizontally and vertically. The horizontal flow involves communication and transfer of information between departments, divisions, and employees at similar levels of the business or firm. The vertical flow involves the transfer or communication of information up and down the levels of management, including workers, supervisors, mid-level managers, and top managers. Each management level or department in a business have a different information need. Top managers need information that covers all conditions inside and outside of the business or firm. Mid-level managers need weekly or monthly reports to assess the progress of the business or to identify areas needing improvement. Supervisors need day-to-day information about each employee or products to ensure they are able to keep their operations running smoothly. Research and development departments need information on new and existing products, production would need information on the quality of manufacturing processes and products, and accounting would need information relating to bills, taxes, paychecks, payments, investments and so on. All of these levels and departments use this information to contribute to the benefit and growth of the business or firm. Successful businesses or firms use technology to hold, handle, convert, and communicate information. Most managers understand that they can use information technology to make quick precise decisions and sway people more effectively. Unfortunately, one of the biggest tasks a business or firm faces is that a number of managers are not well cultivated in the use of information technology as a tool. One way to improve management function in a business or firm is to improve the decision-making