Intake And Case Management Process Analysis

While there is no law defining case managers, there are several structural procedures, responsibilities, values, and philosophies that constitute the continuous development of case management. This paper explores the skills necessary for Intake and Assessment, and professional, ethical and legal responsibilities and describes two effective service delivery methods and theories.
Nacy Summers (2008), an author presented in a supplementary reading, defines Intake and Assessment as a respectful, systematic process of gathering personal information from either clients or clients’ caregivers, in “order to facilitate service providers as well as clients to make informed decisions about the needed programs and, or services” (p.147). To effectively
To coordinate effectively, case managers should comprehend one of social worker’s 12 tenets: “establish linkages between people and societal resources to further social functioning and enhance the quality of life” (Timberlake, E. M., Farber, M. Z., Sabatino et al, 2008, p.53). From my understanding, both authors identify how instrumental social workers are to the connection between clients and opportunities of community and societal insinuations. For example, Pittsburgh Mercy Health System, like all other healthcare systems, is complex and hard to navigate and with the addition of external services, service coordinators are instrumental in collaborating with the various entities to ensure the enhancement of clients’ lives. On the other hand, successful skills of monitoring and planning simply allow case managers to employ ongoing assessment and documentation to measure the client’s response to the plan or goals while being able to distinguish immediate, short-term, long-term, and ongoing needs (Summers, N., 2008, p.50). Above all, Summers (2008) and several readings, states motivational interviewing, which supports clients in considering their options and opportunities to achieve desired goals, as the most indispensable skill during intake and assessment process
In my perspective, cultural competency is not limited to one setting or concept such as race. It is social workers’ everlasting responsibility to a learning that has no end, a self-awareness process, which professional must take ownership of, and a positive and genuine regard and respect for others and openness even in the midst of personal biases. The execution of cultural competence, according to Timberlake, E. M., Farber, M. Z., Sabatino, C. A et al (2008), correlates to social worker tenth professional tenets: “enhance communication through appreciation of diversity and through ethical sensitive, nonsexist social work practice” (p.53). The combination of cultural competence and the tenth tenet allows professionals to understand clients and their environment to understand the implications of diversity. As service coordinators are often working for social justice, it is an ethical responsibility that professional remain sensitive to societal repercussions of ethnicity and social exclusion. Legally, case managers must report any suspension of abuse perpetrated on older adults, children or a vulnerable individual ( class powerpoint). According to this PowerPoint, case managers should obey to applicable local, state, and federal laws, as well as employer policies, governing all aspects of case management practice, including patient privacy and confidentiality rights. It is the