A study was conducted in the States by DeCapua in 1988. The respondents were fifty native speakers of German and fifty American college students. In the discourse completion task, German respondents opted for a statement of the problem and a request or demand for repair. Female respondents made normally requests for repairs and used threat for more serious problems. There were also some occasional transformational errors from German into English (Flor & Juan, 2010).
Olshtain and Weinbach (1993) investigated the factors that distinguish native from non-native realizations of complaints in Hebrew. 35 native speakers of Hebrew and 35 learners of Hebrew participated in this study …show more content…
In contrast with male subjects, the female subjects of the study turned out not to be using any politeness strategies when they complained. The distinction between young (19-25) and adult (over 25) subjects in the study also made by the researcher and result stated that neither the young nor the adults complained using direct forms to the person with higher status for instance father, the director or the professor in the discourse completion task (Abdolrezapour, Dabaghi, & Kassaian, 2012).
More recent research carried out by Geluyken and Kraft (2002) investigated complaints in English, French and German L1, and German-French and German-English interlanguage. They could not find significant differences with regard to the use of different complaining strategies between the three L1s. However, the results indicated that L2 complaints tended to be longer, which was caused by use of more than one strategy. The results also revealed that male speakers had the tendency to employ slightly more confrontational strategies than female speakers (Wijayanto, Laila, Prasetyarini, & Susiati,