Task A
Dear friend
I have heard that you would like to work as a care worker and need to know more about “duty of care”. I wish to help and want to try clarify the term to you as much as I can.
“Duty of care” is a phrase used to describe the obligation in your role as a care worker. You owe duty of care to your patients/service users, your colleagues, your employer, yourself and the public interest. It applies to everyone, even if not directly involved with the person and ensures the safeguarding of you and others whom you support. As a care workers we must always put the interest of our patients first. We have to do everything in our power to keep them safe from harm, not to neglect them or expose them to any unnecessary risks. We need to be aware of the surrounds at all time and check if there are any hazards which could be harmful. We must also treat them with dignity and respect. We must remember that we are here to look after vulnerable adults and we have a duty to protect and serve the service users to the best of our ability.
I hope that was helpful and I wish you all the best on your new career.
Regards
Marta
Task B
Bi
As a carer I have a duty of care to that person and I must do all that I can to keep her safe but I also have a duty to respect the individuals rights and choices. So I have a dilemma. I will have to explain to Mrs Ahmed the risks involved and make sure she understands. I need to explain to her that the food she wants me to buy is not good for her. We could come to a compromise and buy only some of the items from the shopping list or that she will eat only small portions of it at each meal.
All this should be documented and discussed at handover.
Bii
Team Leader Senior Carer Manager
Biii
Leon is the owner of the game console so he has a right to decide whether he wants to lend it to