The nature of Japanese business matters - the complex rules of social hierarchy and politeness - are like an impossibly complex maze that most Americans dread. In reality, however, Japanese business manners are a combination of cultural sensitivity and common sense that can be learned easily. Here are a few tips to use during travel to Japan. Basics of Polite Conduct Bowing: Japanese show respect to one another by bowing. The rule of thumb here is to meet your Japanese business partners halfway: begin the bow, but let them end it. They will know whether you or they should bow lower, and will act accordingly. In a bow, keep your hands at your sides and bow about 45-degrees. The Japanese will bow back, either deeper or more shallowly depending on what is necessary. No matter what, don't bend as low as 90 degrees: if meeting someone that must bow lower, they could fall on their face just by trying to be polite! That's certainly no way to encourage business. Also, remember that although it's a good idea to learn the basics of bowing, Japanese understand that the handshake is international standard, and will probably greet you with this as well. Eye contact: In America, holding eye contact shows that you are being honest, and that you're a strong and confident person. However, prolonged eye contact is considered very rude in Japan, and should be avoided. Business cards: In Japan, a person's business card, or "meishi," is viewed as an extension of the person themselves. Therefore, you must be careful to be respectful of it. When a person hands you a business card, take it with both hands. Take a moment to look it over. Most Japanese that interact with Americans for business will have cards that either have both Japanese and English, or English-only cards. Note the name and position of the person.
The nature of Japanese business matters - the complex rules of social hierarchy and politeness - are like an impossibly complex maze that most Americans dread. In reality, however, Japanese business manners are a combination of cultural sensitivity and common sense that can be learned easily. Here are a few tips to use during travel to Japan. Basics of Polite Conduct Bowing: Japanese show respect to one another by bowing. The rule of thumb here is to meet your Japanese business partners halfway: begin the bow, but let them end it. They will know whether you or they should bow lower, and will act accordingly. In a bow, keep your hands at your sides and bow about 45-degrees. The Japanese will bow back, either deeper or more shallowly depending on what is necessary. No matter what, don't bend as low as 90 degrees: if meeting someone that must bow lower, they could fall on their face just by trying to be polite! That's certainly no way to encourage business. Also, remember that although it's a good idea to learn the basics of bowing, Japanese understand that the handshake is international standard, and will probably greet you with this as well. Eye contact: In America, holding eye contact shows that you are being honest, and that you're a strong and confident person. However, prolonged eye contact is considered very rude in Japan, and should be avoided. Business cards: In Japan, a person's business card, or "meishi," is viewed as an extension of the person themselves. Therefore, you must be careful to be respectful of it. When a person hands you a business card, take it with both hands. Take a moment to look it over. Most Japanese that interact with Americans for business will have cards that either have both Japanese and English, or English-only cards. Note the name and position of the person.